Effective Date:
02/13/2025
Welcome to ZARATE PHOTO & VIDEO SOLUTIONS LLC ("we," "us," or "our"). We are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information we collect from visitors to our website and users of our services. By subscribing to or using our SMS service, you agree to the following Privacy Policy.
We collect personal information that you voluntarily provide to us through:
1.1 Online lead generation forms (e.g. website forms)
This information may include:
Full name, Email address, Phone number, Wedding details (date, location, partner's name) and any other personal details you choose to share.
2. How We Use Your Information
We use the information collected to:
2.1 Contact you regarding your inquiry or interest in our photography services.
2.2 Send SMS messages related to promotions, consultation scheduling, and appointment reminders.
2.3 Provide customer service and respond to your inquiriesImprove our services and communication flow
By submitting your phone number via a form, you are providing explicit consent to receive SMS messages from ZARATE PHOTO & VIDEO SOLUTIONS LLC.
3.1 SMS messages may include promotional content (e.g., photography specials), booking reminders, or follow-ups after no response.
3.2 Typical flow includes: one promotional message, one follow-up within 3 hours if no response, and appointment reminders 24 hours and 1 hour before a booked call.
Message frequency will vary by user interaction but typically remains under 10 messages per day.
You can opt out of receiving SMS messages from us at any time by texting:
“STOP” – to unsubscribe from further messages
“HELP” – to receive customer support or assistance
After opting out, you will no longer receive messages unless you provide new consent.
ZARATE PHOTO & VIDEO SOLUTIONS LLC does not sell, rent, trade, or share your personal information or mobile opt-in with any third parties for marketing purposes.
We take reasonable precautions to protect your information, including secure servers, restricted access, and encryption where appropriate. However, no method of transmission over the internet or via mobile communication is 100% secure.
If you have questions about this Privacy Policy or need help regarding SMS communications, you may:
Text “HELP” to your SMS thread or Email us at: [email protected]
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.
By using our website or submitting your information through any form (including Facebook or event forms), you consent to the terms of this Privacy Policy, including the receipt of SMS messages as described.